Privacy Policy

Last Updated: September 2026

1. Information We Collect

Fluid Playback Systems LLC ("we", "us", "our") respects your privacy. We prioritize data minimization and only collect information you explicitly provide:

  • Information you provide: Name, email address, phone number, and billing information when you actively request a quote or contact us for services.

2. Cookies and Tracking Technologies

We do not use tracking cookies.

We believe in your right to privacy. Our website does not use Google Analytics, marketing cookies, or any other third-party tracking technologies. Any cookies used by our platform are strictly necessary for the technical operation of the website (such as routing your request to the correct server or caching assets) and do not track personal information or your behavior across the internet.

3. How We Use Information

The limited information we collect is used strictly to:

  • Provide, maintain, and improve our services and rental equipment quoting.
  • Communicate with you regarding inquiries, quotes, and customer support.

4. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

  • Right to Know: You can request details about the specific pieces of personal data we have collected about you.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Correct: You may ask us to correct inaccurate personal data.
  • Do Not Sell or Share My Personal Information: We do not sell or share your personal data. Because we do not use third-party tracking or marketing tools, your data is never shared with third parties for cross-context behavioral advertising.

To exercise your rights, please contact us at privacy@fluidplayback.com.

5. GDPR Compliance & Right to be Forgotten

If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, update, or delete the information we have on you.
  • The Right to be Forgotten: You can request that we erase your personal data without undue delay.
  • The right of restriction and the right to object to processing.

To exercise these rights, please email us at privacy@fluidplayback.com.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fluid Playback Systems LLC
Burbank, California
Email: privacy@fluidplayback.com
Phone: +1 (424) 334-8858